1.1K
Number of Customers
$496.5M
Total AR
$213.3M
Total Past Due AR
2.2K
Open Items
2K
Open Debit Items
156
Open Credit Items
Collections
Below Target
DSO
49.4d
↘ +22d vs best-in-class
CEI
56.6%
target 83%+
0d20d40d60d80d
DSO 49.4d
Best-in-class 26.7d
Target 40d
Past Due %
43%
Avg Days Delinquent
29.9d
Collector Coverage
100%
On-Time Payment
57%
Cash Application
Manual Intensive
Auto-Match Rate
62%
↘ target 90%+
Unapplied Cash
$28.4M
5.7% of total AR
0%25%50%75%100%
Auto-Match 62%
Best-in-class 95%
Target 80%
Avg Apply Time
4.2d
Exception Rate
38%
Cost / Transaction
$4.20
Remittance Match
54%
Disputes & Credit
Watch
Open Disputes
847
↘ rising trend
Dispute Rate
8.3%
target <3%
0d10d20d30d40d
DDO 32.7d
Best-in-class 16d
Target 24d
Resolution Rate
58%
Credit Exposure
$31.2M
Over-Limit Accounts
7
Bad Debt Rate
2.1%
AR Aging Analysis
Aging distribution · Total AR $496.5M$213.3M overdue (43%)
Current (57%) $283M
1–30d (14%) $69.5M
31–60d (11%) $54.6M
61–90d (9%) $44.7M
90d+ (9%) $44.7M
Dispute Reasons
847 open
Collections↑ Improving
DSO
32.1d
↗ -17.3d vs baseline
CEI
78.2%
↗ +21.6pp
0d20d40d60d80d
DSO 32.1d
Best-in-class 26.7d
Target 40d
Past Due %
27%
Avg Days Delinquent
11.4d
Collector Coverage
195%
On-Time Payment
74%
Cash Application↑ Improving
Auto-Match Rate
91%
↗ +29pp vs baseline
Unapplied Cash
$4.2M
↓ -$24.2M
0%25%50%75%100%
Auto-Match 91%
Best-in-class 95%
Target 80%
Avg Apply Time
0.8d
Exception Rate
9%
Cost / Transaction
$0.80
Remittance Match
88%
Disputes & Credit↑ Improving
Open Disputes
412
↓ -435 resolved
Dispute Rate
4.1%
↓ -4.2pp
0d10d20d30d40d
DDO 11.3d
Best-in-class 16d
Target 24d
Resolution Rate
87%
Credit Exposure
$14.8M
Over-Limit Accounts
2
Bad Debt Rate
0.8%
AI Agents Driving This Value4 Active
Collections AI Agent
Prioritises collector worklist daily using payment-likelihood scores. Auto-generates dunning emails and logs contacts back to ERP.
$3.2M recovered · -17d DSO
Cash Application Agent
Matches payments to invoices across channels using AI. Aggregates remittance data and auto-posts straight-through payments.
$24.2M unapplied cash cleared
Dispute Resolution Agent
Classifies disputes by root cause, routes to correct resolver, auto-generates response templates and tracks SLA adherence.
435 disputes resolved · DDO -21.4d
Credit Risk Monitor
Scores each customer by payment behaviour, flags over-limit accounts, and surfaces early warning signals 30 days ahead.
$16.4M exposure reduced
DSO · Trend (days)
Q1Q2Q3Q4
49.4d → 32.1d (-17.3d)
CEI · Trend (%)
Q1Q2Q3Q4
56.6% → 78.2% (+21.6pp)
Auto-Match Rate · Trend
Q1Q2Q3Q4
62% → 91% (+29pp)
Open Disputes · Trend
Q1Q2Q3Q4
847 → 412 (-51% open disputes)
Cumulative Working Capital Improvement — Monthly (FY 2025)$14.2M YTD
$0.3M
Jan
$0.8M
Feb
$1.5M
Mar
$2.4M
Apr
$3.6M
May
$5.1M
Jun
$7.0M
Jul
$8.8M
Aug
$10.4M
Sep
$11.8M
Oct
$13.1M
Nov
$14.2M
Dec
Early phase
Scale-up
Steady state